Software gets into trouble for ordinary reasons: a deadline that forced shortcuts, a developer who moved on, a product that grew faster than its foundations. A rescue is not about blame. It is about getting the software stable, understood and moving again.
First, an audit
We start by reading the code, the infrastructure and whatever documentation exists. The goal is a clear picture of what is fragile, what is insecure and what is simply unfamiliar. You receive a written summary in plain language, with priorities.
Then, stabilisation
Urgent problems come first: crashes, security gaps, failed payments, data at risk. We add monitoring so issues are visible before customers report them, and put backups and deployments on a dependable footing.
Finally, a way forward
Once the software is steady, we refactor the parts that slow every change down and document how the system works. From there you can continue with us, hand over to your own team, or bring in someone new — with a codebase they can actually work in.